Messaging and chat traceability

WhatsApp lead tracking

Automate the contact process and assign a unique ID to each lead, facilitating end-to-end tracking tied to form information.

Tipos de soluciones

WhatsApp lead acquisition

• Collect tracking from the entire process
• Channel used for sales and scoring, lead nurturing strategy, upselling and cross-selling
• Lower CPL by increasing communication channels with customers
• Cut call centre service costs by scoring conversations

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Assisted processes

Ask questions to better understand the lead’s needs and determine the level of attention they require. Sort leads by their priority and direct them to the sales team or to a waiting list, optimising resources by working the most important leads first.

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