The importance of information security in technology companies

In this issue of Contact Center Hub we tell you how Walmeric is committed to information protection and security thanks to ISO 27001 certification.

In a constantly evolving environment and with cyber threats on the rise, data protection is essential to maintain customer confidence and regulatory compliance in any technology company. It is extremely important to take steps to prevent the loss of or unauthorised access to sensitive data, which can result in a leak of confidential information or even irreparable damage to both customer relationships and company reputation.

This is why it is necessary to invest in robust security measures and the implementation of privacy policies. ISO 27001 is an international standard that focuses on information security management, providing a rigorous approach to establishing, implementing, maintaining and improving an information security management system (ISMS).

«DATA PROTECTION IS A PRIORITY FOR ANY TECHNOLOGY COMPANY».

This measure helps organisations protect the confidentiality, integrity and availability of information, facilitates compliance with legal and regulatory requirements, promotes a culture of security awareness in the organisation, involving all levels and departments in risk management.

At Walmeric we have adopted this standard in order to demonstrate to our partners, employees, suppliers and customers how we safeguard and protect their information. ISO 27001 is increasingly essential for organisations because by adopting it we have been able to strengthen our security posture and ensure confidentiality.

Why should we have information security certification?

1. Systematic approach: Helps organisations identify and assess security risks, establish appropriate controls and continuously monitor their effectiveness.
2. Regulatory compliance: By implementing robust controls and practices, it ensures compliance with legal requirements and avoids potential sanctions.
3. Risk management: Enables informed decision making to implement adequate controls and minimise threats and vulnerabilities.
4. Trust and credibility: Achieving ISO 27001 certification demonstrates an organisation’s commitment to information security.
5. Continuous improvement: Once certified, we must continue to work daily on perfecting our system, seeking to achieve robust information security.

In short, in a world marked by constant technological evolution and increasing cyber threats, data protection is a priority for any technology company. This certification not only strengthens our security posture, but also allows us to maintain the confidentiality of information, strengthen our control system and provide full support to our Lead to Revenue Management business.