Blog
Discover ideas, tips, and trends on our blog.
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Electricity blackout on 28 April: Walmeric's impact and response
On 28 April, a massive electricity blackout left a large part of the Spanish mainland and Portugal without power supply...
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José Luis Júlvez, new CEO of Walmeric: “Beyond technology, our main focus will continue to be the customer.”
José Luis Júlvez reflects in this article from Contact Center Hub on the milestones of 2024 and shares his vision for the future, shaped by technology and excellence...
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The future of lead management
Today, lead management has evolved beyond traditional methods. The emergence of advanced technologies, especially Artificial Intelligence (AI), is revolutionizing...
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Artificial Intelligence in Marketing and Sales: Beyond Automation
Artificial Intelligence (AI) is completely changing the way we do marketing and sales. It’s not just about automating tasks; we’re talking about creating much more personalized...
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Artificial Intelligence in Marketing and Sales: Beyond Automation
Artificial Intelligence (AI) is completely changing the way we do marketing and sales. It’s not just about automating tasks; we’re talking about creating much more...
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Hyper-personalisation: the future of consumer interaction
In the digital environment, hyper-personalisation is essential to connect with customers. How can artificial intelligence optimise interactions and improve sales...
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